Meet the Team
A 10-year veteran of the real estate industry, Senior Property Manager Gwilym Chan works tirelessly to maximise returns on his clients’ precious investment properties and protect their assets. Building a strong rapport with landlords and tenants alike, he oversees all facets of the property management process with care and diligence. With extensive rent roll acquisition experience, he is instrumental in the ongoing growth of the company’s property management portfolio.
As a proud Eastern Suburbs resident, Gwilym’s intimate knowledge of the local market is a valuable asset for his clients. He thrives on the challenging environment of his dynamic role and loves that each day brings variety and new faces.
A highly proactive management professional, he focuses on consistent communication with his clients and solves any issues they may have promptly and efficiently. He was delighted to join the company, feeling a strong affinity for the company’s culture and values with an aligned approach to real estate.
“Gwilym provided expert advice regarding the re-letting of my investment unit and has secured a replacement tenant prior to the current tenants departure. Gwilym’s knowledge of prevailing market conditions and tailored marketing approach was instrumental in this great outcome.“ Brendan, Landlord
"Gwilym has been a fantastic support for me as Portfolio Manager. I have just bought this investment property in Randwick and his support has been excellent. We had a tricky situation to manage as the current owners wanted to extend their stay in a short term lease. Then they shortened the lease. This has been a breeze for me as Gwilym has managed everything for me: managed the transition from the previous owners to new tenants without losing a day of rent and even establishing a higher rent with the new tenants, Gwilym has managed all aspects of the transition and also kept me up to date on all the aspects of this transition. As I have a busy role I don’t have time to get involved in all the details so therefore I would highly recommend Gwilym to manage any future property I might acquire in the future." Wivina, Landlord
"I have now had three different agents managing this property and when Gwilym took over in June it was like a breath of fresh air! I have never had a better property manager then Gwilym. Everything is done with ease. He is completely on top of everything, always available and on the off chance he isn't he always returns my calls and follows them up with an email and vise versa. Anything that needs attending to is taken care of immediately and to the best of his ability. In addition to everything else the one thing that sticks with me the most is Gwilym's happy and vibrant attitude. Although i haven't had the privileged of meeting Gwilym in person you can feel it radiate through every phone conversation. I cannot commend Gwilym enough! He should be taken as an example of excellence for anyone in the property management sector. Gwilym is gold and i hope that he is treated as such as he is an amazing asset to have in your company. Thank you" Talia, Tenant
"Just wanted to let you know that Gwilym has been absolutely brilliant in sorting out the letting of Bronte. He's an asset to you. I've been really impressed with his diligence, communication and general handling of everything." Jo, Landlord
"Hi Gwil, Hope you're well. Just wanted to send you an email to say Thankyou so much for everything you've done for us in managing our property. Your service, attention to detail, and constant time you spend with us is amazing. Not only do you pride yourself on strong landlord relationships you also have very strong tenant relationships and solid knowledge of the rental market meaning we get bigger and better returns (rents). You've always been so professional, approachable and always contactable. I would never hesitate to recommend you to anyone needing any management help. And we look forward to working together again with other properties." Lisa & Alex, Landlord
"Gwilym definitely goes the extra mile in his management services and this provides a great level of comfort that our property is being well taken care of. Gwilym is quick and responsive plus is proactive with ideas which is a fantastic bonus!" Nabet, Landlord
"I would just like to say it was a pleasure being a tenant while PPD were looking after the property. Gwilym especially was extremely helpful and a pleasure to deal with. I just wanted to acknowledge this, as our situation was difficult as we required a 4 month extension before we moved overseas and he managed to get us this extension without any complications and was always available and supportive when we need any assistance." Itai, Tenant
"Gwilym is quick to always quick to respond, knowledgeable and is straightforward with his communications. This builds trust and confidence that you are getting the right outcomes." Ben & Danielle